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What if a team member leaves our organization? Can I assign their subscription to another team member?
Absolutely! We want you to be able to take full advantage of your annual subscription. In the event that a registered user leaves before the subscription year ends, the purchaser can receive credits to use toward another subscription. This allows an ...How do I assign more users to my Teams account in a multi-site organization?
Multiple sites do not mean multiple headaches with us! You can add as many users as you’d like to your sites by importing a CSV file for each site. The important thing here is to have clearly labeled columns that list your site name, full name of ...How do I know which courses my team has taken?
Head to your Admin Dashboard and scroll down to the Course Reports section. Under the Course Reports tab, you’ll be able to view enrollment and completion data by course. You can also use the search bar to find a specific course name.How do I search for a user’s training data?
Head to your Admin Dashboard and scroll down to the Course Reports section. Click on View More, then click on the User Report tab and use the search bar to find a user by first name, last name, or email address.How do I download my team’s training certificates?
Head to your Admin Dashboard and scroll down to the Certificates section. To download an individual user's training certificate, just click on Download Certificate PDF next to their name.